When marketing to you as an individual (including individual sole traders and partnerships), we will either rely on the permission we have, if we are able to do so, or we will ask for your permission (consent) to contact you, including the means to contact you, such as by phone, or e-mail, push notifications, SMS text, or post, to tell you about;
a) new products or services we have or are developing which we think may be of interest to you;
b) trialling products and services which we think may improve our service to you or our business processes;
c) offer you rewards; and
d) enter you into a competition.
We will typically ask for permission when you first contact us, however, you will maintain the right to easily withdraw such consent whenever you wish (unsubscribe). We will regularly review any such consent to check that your relationship with us and any processing including the purposes have not changed.
In all situations where we market to a business, we will observe both the market standards and relevant rules and guidelines relating to Privacy and Electronic Communication.
We have in place such a process to ensure we refresh your consent at appropriate intervals, including any parental, or third-party consents (where relied upon) and act on withdrawals of consent (requests to unsubscribe) as soon as we can and not penalise you if you choose not to give or later decide to withdraw your consent.
Research and analysis
Personal information we hold may be converted into statistical or aggregated data (this is data which cannot be traced back to an individual) to produce or undertake statistical or analytical research and development work, which may be shared with our Group companies, to enable us to provide suitable insurance arrangements to the insurance market now and in the future.
We may continue using personally identifiable information we may hold, specifically relating to an individual’s past insurance arrangements or policies, after cessation of any insurance arrangement with us for further processing (e.g. research and analysis).
TBE Privacy Notice v1.0 – April 2022
Hohe Bleichen 8, 20354, Hamburg, Germany
Our Group companies operate under a number of trading names including: Jensten Insurance Brokers; Jensten Brokers Europe; Travel Risk Professionals
For more information on the Jensten Group companies please visit www.jensten.co.uk
When visiting our website, you will be asked to accept a cookie, which is a small file of letters and numbers that is downloaded on to your computer when you visit any of our group of companies’ websites. This will be clearly explained to you when you visit the website and you will typically have to accept the cookie to benefit from the services the website can offer.
Cookies are operated in strict accordance with the General Data Protection Regulations (and, where applicable, the UK Data Protection Act 2018 and Privacy and Electronic Communications Regulations 2011 (PECR)) and are widely used by many websites and primarily enable the website to remember an individual’s preferences, recording information the individual may have entered into the web pages.
These same rules also apply if any individual accesses or uses any other type of technology to gain access to information stored electronically by us, for example, an online quote facility or app using a smartphone or similar portable device.
Google Analytics – This cookie is provided by Google, and we use them on our websites in order to analyse how visitors use our website, thereby helping us to improve our websites.
Google Analytics collects information in an anonymous form, including the number of visitors to our websites, how visitors have arrived at our websites, and which pages on our website the visitors have viewed.
Further information about google analytics can be found here:
You can find more information regarding data protection regulations relevant to our branch locations
at the following websites:
In Germany – https://datenschutz-hamburg.de/
In the UK – https://ico.org.uk/
TBE Privacy Notice v1.0 – April 2022