Feefo logo
Feefo logo

About Us

For over 10 years, our Pharmacy team at Jensten has provided thousands of pharmacies with insurance solutions, with cover evolved to accommodate new services such as Pharmacy First, new treatments and new services, all tailored to your needs.

Our Pharmacy Insurance Solutions

Our Jensten Pharmacy team have over 10 years’ experience working with, and support pharmacies with their insurance requirements. During that time, we have evolved our solutions to meet the needs of pharmacy, whether that has been adapting Professional Indemnity cover for Pharmacy First, new treatments like weight-loss, or new services like ear mircosuction, or Shop Insurance for seasonal stock changes, or new covers like cyber insurance for distance selling.

We appreciate the financial pressures placed upon pharmacies, and it is our job to ensure that the pharmacy insurance cover you have is appropriate for your needs and provides fair value.

Insurance is not the only service we are able to provide; our in-house claims advocates provide cradle-to-grave claims services, from notification through settlement. In addition, we have legal and HR advice services built into our covers.

If your requirements are more complex, whether because you operate a Hub and Spoke model, have an online pharmacy, have multiple locations, or have a poor claims history, we can identify the cover you need and source suitable cover.

Our Team Of
Pharmacy Specialists

Jensten Insurance Brokers team member portrait, professional insurance brokers in the UK.

Stephanie Hanratty-Kilty

Account Director

Stephanie has more than 10 years’ experience in the pharmacy sector and understands that the sectors insurance needs to be truly fit for purpose. As well as experience with indemnity and business insurance, Stephanie also deals with marketing, sales, underwriting, claims, and much more. 

Alongside her role as head of healthcare, Stephanie studied to become a psychotherapist and completed this qualification in 2024. This has brought new skills and enabled better understanding of working with the team to lead with empathy and courage into a sector which is ever evolving. 

Stephanie’s values align with the healthcare industry, who care about people first and foremost.

Jensten insurance broker woman smiling in professional attire, insurance solutions UK.

Kirsty Anderson

Account Manager

Kirsty brings 11 years of experience in the insurance industry. She began her career in motor insurance before transitioning to the pharmacy insurance sector after 7 years. Kirsty has a passion for Pharmacy insurance, having previously worked as a dispenser at Lloyds Pharmacy. This first-hand experience gives her a unique understanding of the importance of having the right cover in place for the Pharmacies.

Kirsty stays up to date on the ongoing developments within the pharmacy industry and plays a key role in supporting her team through these changes. Known for her attention to detail and commitment to perfection, she combines her extensive technical knowledge with a bubbly, approachable personality.

To enhance her leadership skills, Kirsty is currently undertaking a Level 3 Team Leader Apprenticeship, demonstrating her dedication to being the best manager she can be.

In her spare time, Kirsty is an active gym goer and enjoys taking part in park runs. Kirsty is keen to see the world, she loves visiting new countries and is always planning her next adventure!

Professional insurance broker smiling outdoors in sunlight in the UK, expert in bespoke insurance solutions.

Kyle Sterry

Account Handler

Kyle is a dedicated insurance professional with over seven years of industry experience. He previously specialised in property insurance before joining the Jensten Pharmacy team, where he has worked for the past two years. Kyle holds a Cert CII qualification and focuses on supporting clients through the renewal process, ensuring they have the right cover in place to protect their businesses.

Outside of work, Kyle enjoys keeping active by going to the gym and running, he also spends time tending to his allotment with his partner.

Professional insurance broker smiling in business attire, representing Jensten Insurance Brokers UK.

Gary Cornwall

Claims Manager

Gary has spent more than 14 years helping clients navigate the insurance landscape with clarity and confidence. In his role, he not only delivers an efficient and supportive claims experience but also shares valuable insight into policy cover and the insurer’s perspective, ensuring clients are prepared and informed.

He’s recognised for his steady approach, professional integrity, and ability to translate complex policy language into clear, actionable advice.

Outside of work, Gary is a proud father of four, with weekends dedicated to supporting his children’s sporting passions whether it’s football, athletics, rugby, or gymnastics, he’s there in all weathers, cheering them on.

We aim to provide you with first class service at all times.

Why use Jensten

Dedicated

Our team is dedicated to understanding client needs

Trusted

We support clients of all sizes, across a wide range of sectors

Flexibility

Insurance solutions tailored to your needs

Talk to our Team

Our friendly team are here to help, 9-5, Monday to Friday.

Professional woman wearing glasses for insurance consultation, representing expert insurance brokers in the UK.

Start your quote at a time that suits you.

Call and let us find you the cover you need.

FAQs

Get the answers to frequently asked questions.

What our clients say...

Enquire Today

We specialise in complex and difficult to place risks