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Top 10 Tips for UK Tour Operators to Manage and Avoid Customer Claims
Managing customer expectations and avoiding claims is essential for a tour operator to preserve and enhance its reputation, ensure legal compliance and boost profitability. Here are our top ten steps to
When did you last pressure test your insurance?
I’ve been in this industry long enough to know that the businesses that get caught out at claim time aren’t usually the ones that didn’t
Economic pressure changes behaviour, which creates cyber risk
When businesses come under financial pressure, something interesting happens. They look for ways to cut costs, streamline operations, and do more with less. That’s entirely
Crisis Preparation and Building Resilience to Risk in the Travel Industry
The recent events in the Middle East have demonstrated how quickly a picture can change and how difficult it is to prepare for such eventualities. It might be tempting to
Key Handling and Security Recommendations: Best Practise Guidance for Motor Traders
Effective key handling is a critical part of motor trade risk management. Poor key security remains one of the most common causes of theft-related insurance claims, many of
Specialty Team Update: Introducing Technology, Media, Cyber & Sciences
We are delighted to announce a significant evolution within our Specialty Broking division. To better reflect our expanding capabilities and the deep sector-specific insurance knowledge
Why Tour Operators Need D&O Insurance
In the UK, Directors’ and Officers’ (D&Os) of tour operators are responsible for ensuring legal and regulatory compliance. Whilst limited liability can help protect individuals from personal
Business Interruption: A Critical Risk Motor Trade Firms Cannot Afford to Overlook
In the motor trade sector, downtime is often associated with dramatic events, a fire in the workshop, a burst pipe, or major flooding. In reality,
Travel Risk Professionals Advisory & Support – The Importance of Robust Booking Conditions and Supplier Agreements for Tour Operators.
In a heavily consumer-facing industry such as the travel sector, which is subject to considerable regulation, scrutiny and oversight, having robust, up-to-date booking conditions is
Motor Trade Insurance: A Practical Guide to the Covers You Should Consider
Motor trade insurance helps protect your business against some of the risks you face when operating within the motor trade sector. While certain types of
Jensten Motor Trade Announces Exclusive Strategic Partnership With The IMDA
Jensten Motor Trade (JMT), part of the Jensten Group, is pleased to announce a new exclusive partnership with the Independent Motor Dealers Association (IMDA), strengthening its commitment to
The Human Side of Protection
At the heart of Jensten’s Employee Benefits offering are real people who care deeply about doing right by clients. This month, we’re shining a light