Tour Operator Insurance | Tour Operators Liability Insurance
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Tour Operators Insurance

Travel Risk Professionals has created a Tour Operators Insurance policy designed to meet the liability and business risks of the largest tour operators and those agents who operate from a single location or home.

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Tour Operator Insurance designed for you and your clients.

Our broking experts have many years Travel Industry and Insurance experience and know that not all agents have the same insurance requirements.

We take the time to thoroughly understand your business, processes, the tours you arrange for clients and where they are located, and how you get clients.

Through building that relationship with you, our modular Tour Operator policy then provides our brokers with the flexibility to design your insurance programme around the needs of your business.

The benefit to our clients is a policy that is tailored to your individual circumstances.

Need Tour Operators Insurance?

For comprehensive Tour Operators Insurance

What does Tour Operators Insurance cover?

Speak To Our Insurance Specialists About Tour Operator Insurance

If you’d like some Tour Operator Insurance help or a Tour Operator Liability Insurance quote, contact the Travel Risk Professionals team today.  Our team of experienced specialists can give you all the help you need and can compare our markets to find you the cover you require.  Call 0203 705 3014 or start your Tour Operator Liability Insurance quote today.

24/7 Tour Operator Crisis Response & Brand Protection

Crisis Response and Brand Protection is an insurance as a service, that provides access to specialist teams and people if your clients are caught up in events such as kidnap and terrorism and need support getting to safety.

Cyber Insurance

A cyber insurance policy helps pay for financial losses they may incur in the event of a cyberattack or data breach. It can cover costs related to the remediation process, such as paying for the investigation, crisis communication, legal services, and refunds to customers.

Directors’ and Officers’ Insurance

D&O insurance reimburses the defense costs incurred by board members, managers, and employees in defending against claims made by shareholders or third parties for alleged wrongdoing. D&O insurance also covers monetary damages, settlements, and awards resulting from such claims.

Employers’ Liability Insurance (EL insurance)

EL – is a legal requirement if you have any staff, full-time, part-time or contracted. EL insurance protects employers’ from compensation claims from their employees should a claim be made against them for loss or injury at work. Your policy must have a minimum of £5m cover, with £10m being the industry standard.

Management Liability Insurance

Management liability insurance covers your business & people: directors & officers insurance, employment practice liability & corporate legal liability.

Product Liability Insurance

If products you use or recommend cause damage or harm, you can face claims for compensation. Product liability insurance will cover any pay-outs should a claim prove successful.

Professional Indemnity Insurance

Commonly known as PI insurance, offers financial protection should a client sue you if you give poor advice or do something that results in financial or reputational losses.

Public liability insurance

If a member of the public is injured or their property damaged while on your premises, you can be held liable. Public liability insurance will protect you financially should you be sued for damages.

Why use Jensten


A specialist team dedicated to our Travel Industry Clients


We are the trusted broker for 1,000+ Clients


Tailored insurance to the needs of your business

Talk to the experts

Our team of UK-based insurance experts are here to help, Monday – Friday, 9am – 5pm.


Contact us on our website whenever suits you

Call our insurance experts during office hours (calls are charged at a local rate)


Find answers to common insurance questions

What is 24/7 Tour Operator Crisis Response & Brand Protection

Our core Tour Operator Insurance policy includes a crisis response service that activates when your clients are in need of support from an insured event.

What is an insured crisis event? Well, this can be any insured event where your customers find themselves in danger and need to help getting to safety and/or repatriation.

Insured events can include:

  • Wrongful detention or kidnap.
  • Accidental or traumatic death.
  • Political evacuation.
  • Disappearance of an insured person.
  • Hijack of vehicle, aircraft, ship or train.
  • Terrorism.
  • Violent Crime.
  • Food poisoning outbreak.
  • Accommodation fire.
  • Sinking of any sea or mechanically-propelled river vessel.
  • Mid-air or landing crash of a mechanically propelled aircraft or a hot air balloon.
  • Motor vehicle accident, necessitating hospital treatment.


This service, once initiated, means the right expert teams are deployed anywhere in the world to get your customers to safety.

Need Tour Operators Insurance?

For comprehensive Tour Operators Insurance

Tour Operators Insurance

Every Travel Operator is different, but we believe there is a core set of insurance covers that align to the risks within your professional services, and other insurance covers that align to the wider business risks that you face.

Insurance for your Professional Risks

  • Travel Operator Liability.
  • 24/7 Tour Operator Crisis Response and Brand Protection.
  • Employers and Public Liability.
  • Product Liability.
  • Tour Operator Emergency Assistance.
  • Professional Indemnity.
  • Legal Expenses.

Insurance for your Business Risks

  • Cyber Insurance.
  • Office Insurance.
  • Management Liability Insurance.
  • Directors & Officers Insurance.
  • Financial Failure Insurance.
  • Supplier Failure Insurance.
  • Travel Bonds.
  • Terrorism Liability.
  • Key Person Cover.
  • Travel Disruption Insurance.
  • Business Travel Insurance.

No, but if you have any employees having Employers’ Liability Insurance is a legal requirement.

If anything were to happen to your clients or a member of the public while you’re on tour, your business could be held liable. In July 2018, the rules protecting holidays organised by tour operators were extended to cover customers who booked other forms of combined travel, such as flight plus hotel or hotel plus car rental, as a deal on a website.  These bookings are viewed as a package and are protected by law, so you’re liable for booking errors concerning packages, and as the organiser, you are required to assist travellers in difficulty.

That depends on things like the size of your business, where you travel to, whether you have any employees, and how you travel.

Getting a quote is easy.  Call Jensten Insurance Brokers on 0203 705 3014, and the team will be happy to arrange a Tour Operator Insurance quote for you