Tour Guide Insurance | Jensten Insurance Brokers
Feefo logo
Feefo logo

Tour Guide Insurance

Our dedicated Travel Risk Professionals can arrange tour guide liability insurance which helps protect your business and your customers.

Travel Risk Professionals Logo Graphic

What is tour guide insurance?

Tour guide insurance is a specialist form of cover designed to meet the needs of professional tour guides.

Your duty as a tour guide operator is to place your customer in the heart of the experiences they desire. However, in order to perform your responsibilities and to ensure your customer has a great time you are responsible for ‘proper performance of the contract’, this means that you can be held liable if aspects of the trip or holiday don’t go to plan, which can include the actions or inactions of subcontractors & suppliers.

Our broking specialists have many years of travel industry and insurance experience and know that not all tour guides have the same insurance requirements.

We take the time to thoroughly understand your business, processes, the tours you arrange for clients and where they are located, and how you get clients.

Through building that relationship with you, our modular tour operator policy provides our brokers with the flexibility to design your insurance programme around the needs of your business.

Need Tour Guide Insurance?

For comprehensive Tour Guide Insurance

What does Tour Guide Insurance cover?

Tour guide insurance can be tailored to your needs, but our core set of covers include:

24/7 Tour Operator Crisis Response & Brand Protection

Crisis Response and Brand Protection is an insurance as a service, that provides access to specialist teams and people if your clients are caught up in events such as kidnap and terrorism and need support getting to safety.

Directors’ and Officers’ Insurance

D&O insurance reimburses the defense costs incurred by board members, managers, and employees in defending against claims made by shareholders or third parties for alleged wrongdoing. D&O insurance also covers monetary damages, settlements, and awards resulting from such claims.

Employers’ Liability Insurance (EL insurance)

EL – is a legal requirement if you have any staff, full-time, part-time or contracted. EL insurance protects employers’ from compensation claims from their employees should a claim be made against them for loss or injury at work. Your policy must have a minimum of £5m cover, with £10m being the industry standard.

Management Liability Insurance

Management liability insurance covers your business & people: directors & officers insurance, employment practice liability & corporate legal liability.

Professional Indemnity Insurance

Commonly known as PI insurance, offers financial protection should a client sue you if you give poor advice or do something that results in financial or reputational losses.

Public Liability Insurance

Public liability insurance protects you if a member of the public suffers an injury or if any of their property is damaged because of your business. It can cover legal costs and any compensation claims, if your business is found to be at fault.

Why use Jensten


A specialist team dedicated to our Travel Industry Clients


We are the trusted broker for 1,000+ Clients


Tailored insurance to the needs of your business

Talk to the experts

Our team of UK-based insurance experts are here to help, Monday – Friday, 9am – 5pm.


Contact us on our website whenever suits you

Call our insurance experts during office hours (calls are charged at a local rate)


Find answers to common insurance questions

What is 24/7 Tour Operator Crisis Response and Brand Protection

Our core tour operator insurance policy includes a crisis response service that activates when your clients need support from an insured event.

What is an insured crisis event?

Well, this can be any insured event where your customers find themselves in danger and need to help getting to safety and/or repatriation.

Insured events can include:

  • Wrongful detention or kidnap
  • Accidental or traumatic death
  • Political evacuation
  • Disappearance of an Insured person
  • Hijack of vehicle, aircraft, ship or train
  • Terrorism
  • Violent Crime
  • Food poisoning outbreak
  • Accommodation fire
  • Sinking of any sea or mechanically propelled river vessel
  • Mid-air or landing crash of a mechanically propelled aircraft or a hot air balloon
  • Motor vehicle accident, necessitating hospital treatment

This service, once initiated, means the right specialist teams are deployed anywhere in the world to get your customers to safety.

Need Tour Guide Insurance?

For comprehensive Tour Guide Insurance

Tour Guide Insurance

Thanks to our flexible approach to our clients, we can offer tour guide insurance quotes to:

  • Tour guides working in the UK.
  • Tour guides working in the UK and abroad.
  • Tour guides working in specialist markets.
  • Tour guides working with local groups.
  • Tour guides working with incoming (foreign) groups.

If you’d like to know more about tour guide insurance or would like a tour guide insurance quote that’s built around your needs, call us on 0203 705 3014, and our insurance specialists will be happy to help.

Tour guide insurance is a specialist form of cover designed to meet the needs of professional tour guides.  A typical policy provides tour guides with important covers, such as public liability insurance and professional indemnity insurance.

No, but if you have any employees, you are legally obliged to have employers’ liability insurance of at least £5m in place.

Because things can go wrong.  Clients can fall ill, flights cancelled, itineraries changed, or mistakes made in them, or a member of the public can have their property damaged.  All of these can result in claims that tour operator insurance can help you with financially.

The cost of your cover will depend on factors such as where you do your tours, the type and number of clients you have, your claims history, and the countries you operate in.  For a personalised tour guide insurance quote, please call us on 0203 705 3014, and the team will be happy to help.

Getting a quote is easy.  You can call us on 0203 705 3014, and our dedicated travel insurance team will be happy to help you find the protection you need.  Being independent, we work with a panel of different insurance companies and can help you find the appropriate cover to suit your requirements.