SAAS Insurance
Specialist insurance solutions arranged for Software-as-a-Service businesses across the UK, helping protect your technology operations and client relationships.
Business Insurance | Technology Insurance | SAAS Business Insurance
Insurance protection tailored for SAAS businesses
At Jensten, our specialist Tech Media & Cyber (TMC) team understands the unique challenges facing SAAS companies. We arrange a wide range of insurance solutions through our carefully selected panel of insurers, recognising that your business faces risks that extend beyond traditional commercial concerns – from data breaches affecting multiple users to software errors that could disrupt client operations.
The technology landscape evolves rapidly, and your insurance protection needs to adapt accordingly. Our TMC team works with SAAS businesses of all sizes, from emerging startups and SAAS developers building the next generation of solutions, to established enterprise platforms serving thousands of users. As your broker, talk to us and we can arrange tailored cover that we can scale with your growth and adapt your evolving service offerings.
Our approach combines decades of technology sector experience with access to specialist insurers who understand innovation risks. Whether you’re navigating regulatory compliance, meeting client contractual requirements, or addressing cyber security threats, we can arrange appropriate protection that allows you to focus on development and growth.
What insurance cover can we arrange for
SAAS businesses?
We arrange a wide range of insurance packages addressing the full spectrum of risks facing modern SAAS operations. Our TMC team’s specialist knowledge helps ensure cover aligns with both current operations and future expansion plans.
Professional Indemnity Insurance
Professional Indemnity Insurance provides essential protection for SAAS businesses. This cover helps protect against claims alleging that your professional services, advice, or software solutions have caused financial loss to clients. The policy typically covers legal defence costs and compensation payments, which can be substantial when dealing with business interruption claims from enterprise clients.
Cyber Liability Insurance
Cyber Liability Insurance provides crucial protection against cyber attacks and data breaches. Cover typically includes incident response costs, regulatory fines (where insurable), client notification expenses, credit monitoring services, and business interruption losses following cyber events. This protection becomes particularly important given UK GDPR requirements and data protection regulations.
Technology Errors & Omissions Insurance
Technology Errors & Omissions Insurance offers specialised protection for technology-specific risks. This cover addresses situations where your software fails to perform as intended, causes data loss, or results in system downtime for clients. Depending on the policies T&Cs, it can cover both your own business interruption and third-party claims from affected clients.
Management Liability Insurance
Management Liability Insurance protects your leadership team against personal liability claims arising from corporate decisions. This cover becomes increasingly important for SAAS businesses experiencing rapid growth, managing investor relationships, handling employment matters, and addressing regulatory requirements.
Intellectual Property Insurance
Intellectual Property Protection helps safeguard your innovations and defend against IP infringement claims. Given the competitive nature of the SAAS market and the importance of proprietary technology, this cover can help protect your competitive advantage.
Product Liability Insurance
Product Liability Insurance can be relevant for SAAS businesses whose software integrates with physical systems or could potentially cause harm through malfunction. While less common for pure software providers, this cover might be essential for businesses operating in healthcare technology, industrial automation, or similar sectors.
We can also arrange:
Employers’ Liability Insurance – legally required if you employ staff
Business Property and Contents – protecting your office equipment and technical infrastructure
Questions?
Ready to protect your scale-up with insurance that matches your ambition? Contact us today to start a conversation. Let’s build a insurance roadmap that powers your growth and reflects your values.
Why work with Jensten's TMC team?
Our Tech Media & Cyber team brings decades of experience working with technology, life science, and media sectors. We understand that innovative companies require more than standard insurance policies – they need experts who understand their unique risk profile and can arrange appropriate protection as their business evolves.
- Specialist sector expertise – Our TMC team understands SAAS business models and the evolving risks you face. We recognise that traditional insurance solutions often don’t suit innovative companies, and gaps in cover can leave you exposed.
- Access to markets – Through our carefully selected panel, we work with specialist insurers offering dedicated policy wordings for technology businesses. This enables us to arrange bespoke insurance solutions tailored to your specific needs.
- Scalable solutions – Whether you’re a startup, growing SAAS developer, or established platform, we arrange cover that adapts to your changing risk profile. As you add service lines, enter new markets, or experience user growth, talk to us and we can adjust your protection accordingly.
- Innovative cover options – We work with specialist insurers to develop new covers tailored to client needs, including protection for intellectual property disputes, product guarantees, and emerging technology risks.
What Our Clients Say...
How we make it possible
We listen, we understand and we advise.
As one of the UK’s fastest growing insurance brokers, Jensten Insurance Brokers, is an award-winning broker with specialist advisers across multiple classes of insurance cover and sectors. Our track record of delivering for clients makes us a leading choice.
We also strive to be an employer of choice, giving our clients access to passionate, talented advisers, and our people an enjoyable and rewarding career.
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SAAS Insurance FAQs
This is one of the more complex insurance areas, so to help you get the protection you need, here is our SAAS Insurance Insurance frequently asked questions. We hope they will help, but if you’d like some independent advice, please call us on 01903 444 951, and the team will be happy to help.
SAAS businesses commonly face risks including privacy and data breaches, technology errors and omissions, intellectual property disputes, cyber crime and social engineering, cyber extortion, employment disputes, and breach of contract claims. Our TMC team can arrange cover addressing these specific exposures.
Cover requirements vary based on your client base, contract values, and potential exposure. Enterprise-focused SAAS providers often require higher limits than those serving small businesses. Our TMC team can assess your specific circumstances and arrange appropriate limits through our panel of insurers.
Many cyber liability policies include cover for business interruption resulting from cyber incidents. However, system outages caused by technical failures (rather than cyber attacks) might require separate Technology Errors & Omissions cover. Our team can explain the specific cover available.
Yes, we can arrange Intellectual Property Protection through specialist insurers who understand technology sector needs. This can include cover for defending against infringement claims and protecting your proprietary technology.
Insurers typically evaluate factors including your client base, data handling practices, security measures, development processes, compliance certifications, and claims history. Our TMC team helps present your risk profile effectively to insurers, drawing on our extensive experience with technology businesses.
Yes, our TMC team works with SAAS businesses at all stages – from developers building new solutions and early-stage startups to established platforms. We understand that insurance needs evolve as businesses grow, and we arrange cover that adapts to your changing requirements.
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FAQs
Get the answers to frequently asked questions.