Pharmacy and Pharmacist Insurance | 10+ years experience
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Pharmacy and Pharmacists Insurance

Specialist pharmacy insurance cover for Indemnity, buildings, contents, and business risks. We know pharmacies.

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We arrange insurance for more than 3,000 pharmacies. Pay for the insurance you need, and we know what that is because we know pharmacies.

For over 10 years, we have been delivering insurance for pharmacies across the UK. In that time, our team has worked with some of the largest independent pharmacy groups, as well as the local high street pharmacy, all of whom provide the important local services our communities need.

Our knowledge of the sector means we understand what is important to you:

VALUE: Insurance policies that provide the appropriate cover that you need and a competitive price.

EASY: Our specialist team can save you time when arranging your insurance.

CLAIMS: Our in-house claims team are on hand to support you through notifications and claims. 

Pharmacist

Get the cover you need.

We know pharmacies.

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Pharmacy Insurance Solutions​

Comprehensive

Insurance solutions tailored to your business and your risks.

Value

Only pay for the cover you need, and not what you don’t need. 

Specialists

  • More than 3,000 pharmacies work with us. We know pharmacies.

Choose a product to get a quote or learn more

Professional
Indemnity Insurance

  • Pharmacy Professional Indemnity Insurance protects you from financial loss in the event of a negligent act or omission that causes harm or injury to a patient.
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Professional Indemnity Insurance
Popular

Commercial
Shop Insurance

  • Cover your Buildings and Contents in the event of insured damage and theft, with Employers Liability included.
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Commcercial Shop Insurance
Popular

Management
Liability

  • Cover for claims made against you or your business’ directors in the event a claims arises following a negligent act.
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More about
Management Liability Insurance

Cyber
Insurance

  • Cover for cyber events, including but not limited to data loss, ransomware, phishing and breach of privacy.
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More about
Cyber Insurance

Summary of cover

Having professional indemnity, otherwise known as medical indemnity or medical malpractice, in place as a pharmacy will protect you and your staff and engagees (such as locums) against financial loss in the event of a negligent act or omission that causes harm or injury to a patient.

Benefits of Professional Indemnity

  • Limit of £10m aggregate
  • Cover for all employees and engages (locums)
  • Retroactive cover
  • Covid & Flu Vaccinations
  • Pharmacy First
  • Legal Helpline of trained qualified person
  • GPHC Investigation costs and expenses up to £50,000
  • Legal Expenses cover £100,000
  • FREE Run Off Cover for 36 months
  • Claims Manager Advocate with 12+ years experience in pharmacy
  • A+ Rated Insurer
  • Nil Excess
  • All PGD's (excluding weight loss)

Download our Professional Indemnity Insurance proposal form

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Commercial Shop Insurance including Employers’ Liability Insurance, which includes:

  • Employers Liability Limit of 10m each and every occurrence
  • Business Interruption £1m standard
  • Seasonal increase – stock sum insured increased by 25% for the months of September, October, November and December
  • Tenants Improvements cover (with the first £7000 included free of charge)
  • £5000 refrigerated goods (per location)
  • Money on premises up to £4,000 during business hours or in a locked safe
  • Crisis containment cover
  • A rated Insurer

Download our Commercial Shop Insurance proposal form

DOWNLOAD

Management Liability Insurance

Management Liability Insurance is typically created using three policy types:

Directors’ & Officers’ Insurance

This cover protects your directors, officers, general managers, and LLP partners from claims arising out of alleged wrongful acts, such as breach of duty of care, breach of trust, negligent errors, or health and safety failure. Even though the claims may relate to the company they work for, investors, regulators, employees, or the public, they may result in loss of assets, such as cars and houses, if legal fees or fines are due for payment.

Corporate Legal Liability

A company is recognised as a separate entity from its owners and managers. This means that the company can be held accountable for various legal obligations and face claims independently of its stakeholders.

This protection covers various liabilities such as mismanagement, corporate identity crime, health and safety breaches, discrimination, or unfair dismissal.

Employment Practices Liability Insurance

Your employees are becoming more aware of their rights, especially as workplace law evolves. Workplace law strengthens employee rights and expands protections against various forms of discrimination, victimisation, unfair dismissal, or harassment. 

Employment Practices Liability helps you manage the risk and protects you, your directors, and the business against financial loss from claims made by your employees for employment practice violations. 

Complete our Management Liability Insurance proposal form

COMPLETE

Whether you’re a large multi-location or small rural/local pharmacy, you are not immune to cyber threats. Given the volume of personally identifiable data you store, you’re either always preparing for a cyber threat by implementing IT Security features or planning to implement features to stop them.

Many people acknowledge that cyber events happen but still refuse to believe that they will happen to them, and their business.

One single point of vulnerability in your pharmacy is all it takes for a cybercriminal to access your network, log in to a device or the tools you use, or trick you or a staff member into sending them money.

Cyber Insurance can help. While we’ll tailor your Cyber Insurance policy to your needs, common protections include:

  • Data loss.
  • Extortion claims.
  • Network damage and rebuild costs
  • Business interruption.
  • Legal fees.
  •  
  • Added value services, including firewall protection, anti-virus software and monitoring software.

If you are an online pharmacy, our team will be able to support you with building an insurance programme to suit your needs.

Get the cover you need.

We know pharmacies.

Get A Quote

Talk to our specialists

Our friendly team are here to help, 9-5, Monday to Friday.

Online

Start your quote at a time that suits you.

Phone

Call and let us find you the cover you need.

FAQs

Get the answers to frequently asked business insurance questions.

Pharmacy Insurance Claims. Caring for those who care the most.

We know it can be difficult to understand the insurer claims processes or to pull together the information needed to inform us of a dispensing error, accident or damage to contents or your property.

Our in-house claims team will be on-hand to support you through the entire process, from claim notifications to settlement.

Our insurance also comes with a free legal helpline and legal representation should you need it.

Closeup of hands of young female pharmacist checking inventory in medical store using digital tablet stock photo

Pharmacy and Pharmacist

You are required to hold Professional Indemnity Insurance, which is a policy to protect you against claims by patients who have suffered loss or damage due to your medical negligence.

Other insurance covers that you should consider adding to your insurance programme are:

Commercial Shop Insurance – which can provide cover for your contents and includes Employers Liability insurance.

Management Liability insurance – which provides cover for the business entity and its Directors should claims be made against you.

Cyber Insurance – which provides cover for your pharmacy in the event of a cyber-attack.

Yes.

The two main policies we offer for pharmacies are designed to protect you and give peace of mind by defending you and your business against unexpected mishaps – everything from damage to your premises and injuries to staff or customers, to claims made against any advice you give and prescriptions you fulfil.

It can help you to get back up and running quickly if your pharmacy premises are damaged or even destroyed by a serious incident like fire or flood ‒ and even help replace any income you lose out on while getting everything back to normal.

Run-off cover is important, as once your pharmacy is sold, or you have retired a claim could come in for up to three years since you have dispensed the item or 18 years for a child. Because the effects of mistakes can take time to manifest in patients, run-off cover is required as it provides a special professional indemnity policy that provides cover related to services provided when the business was in operation.

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Registered Address: Beaufort House, 15 St. Botolph Street, London, EC3A 7BB. Registered in England No: 08284692

Jensten Insurance Brokers is authorised and regulated by the Financial Conduct Authority No. 766281. This can be checked by visiting www.fca.org.uk/register.

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