How to Spot Motor Trade Scams and our Top Tips to Avoid Them | Jensten Insurance Brokers
Feefo logo
Feefo logo

How to Spot Motor Trade Scams and our Top Tips to Avoid Them

In today’s digital age, scams are becoming increasingly sophisticated, making it essential to stay vigilant and informed. Whether it’s a cold call, an unexpected email, or a suspicious text message, knowing how to identify and avoid scams can protect you from financial loss and identity theft. Here are some key tips to help you spot scams and keep your personal information safe.

Have you been contacted out of the blue?

Cold calls or unexpected emails and messages should always raise suspicion, especially if they ask for personal or payment details. Legitimate organizations rarely contact you out of the blue to request sensitive information. If you’re unsure about the identity of the caller, it’s best to hang up and contact the company directly using official contact details.

Have you been asked to share personal details?

Never share your personal details with anyone unless you can confirm their identity. Scammers often try to obtain valuable personal data to steal your money or identity. Be cautious of anyone asking for payment through unusual methods like Western Union or cryptocurrency.

Are the contact details vague?

Scam websites often have vague or incomplete contact details. Legitimate companies will provide a physical address, phone number, or email address. Be wary of premium rate numbers (starting with ‘09’) as they can be used to extract more money from you.

Are you being asked to keep it secret?

Fraudsters may ask you to keep the situation a secret to prevent you from seeking advice from friends, family, or advisors. This isolation tactic is designed to make you more vulnerable to the scam. Always discuss any agreements with trusted individuals to gain valuable perspectives.

Is the offer too good to be true?

Scams often promise high returns for minimal investment. If a deal seems too good to be true, it probably is. Use your common sense and be sceptical of offers that seem overly generous.

Are you being pressured to make a decision?

Scammers often create a sense of urgency to rush your decision-making. Genuine companies will give you time to make an informed choice. If you feel pressured, take a step back and think things through.

Are there spelling and grammar mistakes?

Emails or messages filled with spelling and grammar mistakes are a red flag. Legitimate organizations typically have professionally written communications that are thoroughly checked before being sent.

Spot a scam bank message

If you receive a message claiming to be from your bank, treat it with caution. Your bank will never ask for your PIN or internet banking password, send someone to collect your cards, or ask you to email or text personal information. If you’re unsure, contact your bank using the official number on the back of your card.

How to Avoid Message Scams

Links in scam messages can lead to cloned websites designed to steal your information or install malware on your device.

Legitimate organisations will never ask for sensitive information via text.

Use official contact details to verify the legitimacy of a message.

Responding to scam messages can lead to more scams. Report the message instead.

Forward scam texts to 7726, a free reporting service, and report any incidents to Action Fraud or the police.

How to Spot HMRC Tax Scams

Common characteristics of HMRC Tax Scams:

Unexpected Contact
HMRC will never contact you out of the blue to ask for personal or payment information. Be wary of unsolicited emails, texts, or phone calls claiming to be from HMRC.
Request for Personal Information
Genuine HMRC communications will never ask for your bank account details, PIN, or passwords. If you receive a message asking for this information, it’s a scam.
Promises of Tax Rebates or Refunds
Scammers often lure victims with promises of tax rebates or refunds. HMRC will not notify you of a tax rebate via email or text. Always verify such claims by contacting HMRC directly.
Urgent or Threatening Language
Scammers use urgent or threatening language to create a sense of panic. They might claim you owe money and threaten legal action if you don’t pay immediately. HMRC will not use such tactics.
Suspicious Links and Attachments
Be cautious of emails or texts containing links or attachments. These can lead to phishing websites designed to steal your information or install malware on your device. HMRC will not send you links to claim refunds or rebates.
Poor Grammar and Spelling
Official HMRC communications are professionally written and free of spelling and grammatical errors. Messages with mistakes are a red flag.
Previous slide
Next slide

How to Verify HMRC Communications

  1. Check the Sender’s Email Address
    Scammers often use email addresses that look similar to official ones. Genuine HMRC emails will come from a gov.uk domain. If in doubt, do not click on any links or provide any information.
  2. Contact HMRC Directly
    If you receive a suspicious message, contact HMRC directly using the contact details on the official GOV.UK website. Do not use any contact information provided in the suspicious message.
  3. Use HMRC’s Online Services
    Log in to your personal tax account on the official GOV.UK website to check for any genuine communications from HMRC.

What to Do if you Suspect a Scam

  1. Do Not Respond
    Do not reply to the email or text, and do not click on any links or download attachments.
  2. Report the Scam
    Forward suspicious emails to phishing@hmrc.gov.uk and texts to 60599. Reporting helps HMRC and other authorities track and shut down scams.
  3. Stay Informed
    Regularly check the HMRC website for updates on known scams and advice on how to protect yourself.

Key Takeaways

In an era where digital communication is everywhere, staying vigilant against scams is more important than ever. Scammers are becoming increasingly harder to spot, making it essential to be aware of the warning signs and know how to protect yourself. Whether it’s an unexpected call, email, or text message, always approach unsolicited communications with caution. Remember, legitimate organisations will never ask for sensitive information out of the blue, and offers that seem too good to be true usually are.

By following the tips outlined in this article, you can safeguard your personal information and avoid falling victim to scams. Always verify the identity of anyone asking for personal details, be wary of vague contact information, and never let anyone pressure you into making hasty decisions. If you receive suspicious messages, especially those claiming to be from your bank or HMRC, take the time to verify their authenticity through official channels.

Staying informed and cautious can help you navigate the digital landscape safely. Report any suspicious activity to the appropriate authorities and keep yourself updated on the latest scam tactics. By doing so, you can protect yourself and others from the financial and emotional toll of scams. Stay safe and scam-free!

Author

Rob Creedon
Managing Director - Jensten Motor Trade

Like some insurance help?

We hope this guide to fraud and scams has proved useful.  If you’d like some personalised insurance help, please get in touch and one of our insurance specialists will be happy to help. 

Related Articles

Woman on calculator

What is Trade Credit Insurance

Navigate Trade Credit Risk Trade Credit Insurance is a credit risk management solution that safeguards the development of your business, particularly by protecting you against