Jensten Motor Trade:
Chelsfield Motor Works Customer Testimonial

I’m Toby, Managing Director at Chelsfield Motor Works.

We’ve been a family-run business based in Orpington for the last 50 years, offering MOT testing and repair services locally. Our motto, “If it ain’t broke, we don’t fix it,” has earned us a good reputation and loyalty among local residents and is a direct reflection of our quality service.

When I choose an insurance broker, I look for a trustworthy business with people who I can build a good relationship with. That’s why I’ve been a customer of Jensten Motor Trade since 2009.

We all hope we won’t need help and advice, but sometimes things happen. I wanted an insurance broker partner who would be there for us and be confident that they could help, and that’s exactly the experience I’ve had with the Jensten Motor Trade team.

The team doesn’t turn over staff very often, so it’s familiar, and I’m very happy to deal with them if I have a problem; I know they’re going to help me. They’ve assisted me in navigating the insurance market over the last few years, moving insurers when necessary to ensure the best representation and protection for my business.

The few claims we have had have been spaced, but they have all been dealt with very smoothly. I’ve built a strong relationship with our claims manager, so I can trust that any claims have been handled professionally and efficiently. Nothing seems to be a problem; I know that I can tell them what’s going on and what the problem is, and they will help me to get it sorted.

The benefits of working with Jensten Motor Trade would be familiarity and trustworthiness, and I would recommend Jensten Motor Trade to other motor traders like me.